Transactional Documents Mobility

Incorporating and encouraging the use of mobile communication technology as part of business automation and document management is essential for any organisation. Remaining in the ‘stone age’ and relying purely on paper-based systems is inefficient, unreliable and costly. Connect replaces customer-facing paper transactional documents with interactive, integrated and easy to use electronic documents. The use of these digital documents that can be accessed on a mobile phone or tablet releases the power of the device to work alongside the documentation. Using the camera to capture an image of the person signing, using the GPS to store the details of where a document was signed, or being able to send communication to the customer and back to the office on completion of the transaction is a highly effective and efficient way of working.

The inclusion of mobile technology in a business automation strategy not only improves customer communication but also brings many other benefits. Because Connect is fully integrated with your current business systems, these systems can be updated automatically, and any errors can be reported in real time allowing customer service to respond immediately. With digital mobility not only does your business look professional and employees are more efficient because they save time, but in addition, your documents are safe from being damaged or lost. Furthermore, other transactional information can be gathered from the process that can be used to improve future deliveries.

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Benefits Of Using Connect

Improved Productivity Through Automation

Automated workflows created through innovative thinking produce increased levels of productivity throughout the workplace
Innovative automation of business document processing reduces or eliminates labour intensive tasks
Innovative automation of business document management releases value from information within an organisation improving and optimising communication and reporting enterprise-wide

Enhanced Communication

Customer experience is enhanced and improved through the use of interactive documents, personal web portals, easy online payment options and integrated mobile communication technologies.
Business document automation reduces risk and ensures the reliability and integrity of all data and documentation

Reduced Mail Costs

Automated business document processing reduces postal costs by only printing and posting what is required
Less paper is consumed as only the necessary items are printed
Duplicate mailings are avoided as mailings can be combined automatically
All mail sent out is digitally archived before printing and sending

Reduced Labour Costs

Connect manages many manual tasks eliminating the need for labour
Eliminating labour reduces the risk of human error
Connect increases staff productivity and improves efficiency

“Black Box” Solution

Connect allows for document or process improvements without the need to change or replace core application or legacy systems
Current staff work routines remain the same or are improved
Connect integrates with existing ERP and other business solutions and adds value through functionality
Connect is printer agnostic and works with most existing hardware

Scalable Solution

Connect can grow with your company
Connect adapts to strategic directional changes

Case Studies

Connect has been successfully implemented in many organisations, bringing improvements to their document management processes, enhancing customer experience and improving the bottom line.

Transactional Documents Mobility

Want to automate your business processes?