Digital Transformation

Digital transformation means moving away from paper-based, manual business and document managed processes. Reimagining the way a company works and how it engages customers, suppliers and stakeholders more efficiently and effectively is crucial today. Digitisation through the introduction of technology brings tremendous benefits to any organisation dealing with high volumes of communication on a daily basis. Communication, especially with customers, needs to be transformed to meet the growing demands and expectations of today’s digital world.

Connect provides the tools to move any organisation from print to digital and puts innovation to work. In small, bite-sized chunks, one manual or paper-based process at a time is addressed, starting with the high priority processes first. Step by step, manually intensive and repetitive tasks are digitised and automated, bringing efficiencies and costs savings into the company. Reducing the need for and cost of paper and introducing insightful and innovative technology saves time, money and resources, as well as enhancing overall customer satisfaction.

With Connect, interactive communication becomes the norm, and transactional correspondence receives a more immediate response and thus improves cash flow. Access to important information on the fly and communicating this with customers via personal web portals makes a customer feel important. All this is possible with Connect, and there is no need to replace existing systems such as ERP, but rather bridge the functionality gaps in the architecture.

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Benefits Of Using Connect

Improved Productivity Through Automation

Automated workflows created through innovative thinking produce increased levels of productivity throughout the workplace
Innovative automation of business document processing reduces or eliminates labour intensive tasks
Innovative automation of business document management releases value from information within an organisation improving and optimising communication and reporting enterprise-wide

Enhanced Communication

Customer experience is enhanced and improved through the use of interactive documents, personal web portals, easy online payment options and integrated mobile communication technologies.
Business document automation reduces risk and ensures the reliability and integrity of all data and documentation

Reduced Mail Costs

Automated business document processing reduces postal costs by only printing and posting what is required
Less paper is consumed as only the necessary items are printed
Duplicate mailings are avoided as mailings can be combined automatically
All mail sent out is digitally archived before printing and sending

Reduced Labour Costs

Connect manages many manual tasks eliminating the need for labour
Eliminating labour reduces the risk of human error
Connect increases staff productivity and improves efficiency

“Black Box” Solution

Connect allows for document or process improvements without the need to change or replace core application or legacy systems
Current staff work routines remain the same or are improved
Connect integrates with existing ERP and other business solutions and adds value through functionality
Connect is printer agnostic and works with most existing hardware

Scalable Solution

Connect can grow with your company
Connect adapts to strategic directional changes

Case Studies

Connect has been successfully implemented in many organisations, bringing improvements to their document management processes, enhancing customer experience and improving the bottom line.

Digital Transformation

Want to automate your business processes?