What is Outbound Mail?

Outbound Mail is a critical element of transactional communication within any business. Ensuring documents such as invoices, statements and promotional information are accurately and efficiently mailed to customers, is vital. Connect takes control of the postal mailing and emailing of transactional communication, saving time, reducing errors and cutting costs.

Companies can print and mail documents themselves or they can use a delivery company to collect and send pre-prepared envelopes. Mailroom managers are required to respond to many requests from all departments to ensure everything is printed and mailed on time and addressed accurately.

Mail is an important part of any business communication and still represents 53% of transactional communications. Optimise your mail room and start to offer your customers options for email and web communications.

Connect: Smarter Outbound Mail Your Way

  • Cut down on manual handling of paper and automate repetitive tasks
  • Reduce envelope weight by optimising content
  • Save on postage and consumable costs
  • Transition to electronic mail at your own pace

Not enough time to do it all?

Mailroom managers need to ensure that the mail is sent on time. They struggle with challenging requests and still have to satisfy internal and external customers. In addition to large mail runs, there are many one-off mailing requests. Manual handling of these tasks is repetitive, mundane and costly.

Finding it hard to optimise your mail?

Sending mail is expensive, managing returns more so. But several optimisation options are available. Clean addresses by integrating with third-party solutions to ensure you never mail an invoice that comes back unpaid again. Sort the mail for the post office and receive a discount. Restructure your mail pieces to reduce pages and weight, for even more savings.

Do you struggle with mail integrity?

Mail integrity is critical for business compliance. Manual mailing processes are expensive and error-prone. There is no guarantee that the right document is in the right envelope. To try to ensure this, often many hours are spent manually checking the output against the source data. With Connect, All these processes can be automated.

43% of print and mailroom managers want to reduce costs and improve speed

Introducing the Connect approach to smarter Outbound Mail Optimisation

“We had many processes that imply high error prone tasks. These tasks took up to 3 days but we turned it to automated tasks that take now 15 minutes. It’s been unbelievable. We have been saving so much time. It’s not all necessarily big jobs but it does make a difference. “

Rick Loiben, Operations Manager, AON

Normalise data, cleanse addresses and sort mail

outbound mail

Design

By accessing information from existing business systems highly personalised documents can be created. The document can include graphics and/or items of specific interest to the customer or supplier.

outbound mail

Postal Reports

Information such as the number of items posted and at what cost can be produced which will assist in future planning.

outbound mail

Communicate (Print or Email)

Communications preference management.

You can transition to electronic mail at your own pace because the software handles both print and email.

Split and Batch

Combine multiple documents from various sources in a single envelope.

The enveloping process can be implemented to generate batches for mailings that fall within different postage and weight classes.

Insert and Mail

The inserter reads the OMR marks to control folding and insertion. Process validation (right document in the right envelope) is also possible through third-party integration.

outbound mail
outbound mail
outbound mail

Connect provides solutions to help medium size Enterprises manage outbound customer communications by bringing automation, accuracy and speed to their processes.

Normalise data, cleanse addresses and sort mail

outbound mail

Design

By accessing information from existing business systems highly personalised documents can be created. The document can include graphics and/or items of specific interest to the customer or supplier.

outbound mail

Split and Batch

Combine multiple documents from various sources in a single envelope.

The enveloping process can be implemented to generate batches for mailings that fall within different postage and weight classes.

outbound mail

Postal Reports

Information such as the number of items posted and at what cost can be produced which will assist in future planning.

outbound mail

Communicate (Print or Email)

Communications preference management.

You can transition to electronic mail at your own pace because the software handles both print and email.

outbound mail

Insert and Mail

The inserter reads the OMR marks to control folding and insertion. Process validation (right document in the right envelope) is also possible through third-party integration.

outbound mail

Connect provides solutions to help medium size Enterprises manage outbound customer communications by bringing automation, accuracy and speed to their processes.

Got a question?

Book a free phone consultation with one of our document automation specialists.

Case Studies

Connect has been successfully implemented in many organisations, bringing improvements to their document management processes, enhancing customer experience and improving the bottom line.

Connect - The UK's Trusted Business Process Automation Software site

Connect – The UK's Trusted Business Process Automation Software site