Business Process Automation

With many business processes in the workplace still predominantly manual, accessing valuable information from any communication or document can be challenging. Every process in every business has a corresponding document such as an invoice, purchase order or delivery note. These documents are crucial to any organisation, and this makes business process automation a vital strategy for any business with high volumes of communication.

People at work

Every transactional document produced by a company is also an important element in sustaining and improving cash flow. Misfiling or losing all or part of this information slows a business down and has a negative effect on cash flow and customer confidence. Manual business processes that manage transactional communication can be time-consuming and prone to inevitable human error. Business process automation solves all the problems that are found in paper-based, manual processes.

Through business process automation, paper-based processes are enhanced, and the true value of the information contained in the documents is released. Documents within the process are digitally produced, intelligently stored and archived for easy retrieval. The important and useful information contained in the documents or information in the data stream can also be extracted and used further downstream to improve the customer experience. Innovative business process automation can also trigger other processes in the workflow such as approvals, invoicing or even payment.

Furthermore, business process management reduces labour costs and allows for improved employee deployment, therefore time can be better spent on more important, income generating tasks.

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Benefits Of Using Connect


Improved Productivity Through Automation

  • Automated workflows created through innovative thinking produce increased levels of productivity throughout the workplace
  • Innovative automation of business document processing reduces or eliminates labour intensive tasks
  • Innovative automation of business document management releases value from information within an organisation improving and optimising communication and reporting enterprise-wide

Enhanced Communication

  • Customer experience is enhanced and improved through the use of interactive documents, personal web portals, easy online payment options and integrated mobile communication technologies.
  • Business document automation reduces risk and ensures the reliability and integrity of all data and documentation

Reduced Mail Costs

  • Automated business document processing reduces postal costs by only printing and posting what is required
  • Less paper is consumed as only the necessary items are printed
  • Duplicate mailings are avoided as mailings can be combined automatically
  • All mail sent out is digitally archived before printing and sending

Reduced Labour Costs

  • Connect manages many manual tasks eliminating the need for labour
  • Eliminating labour reduces the risk of human error
  • Connect increases staff productivity and improves efficiency

“Black Box” Solution

  • Connect allows for document or process improvements without the need to change or replace core application or legacy systems
  • Current staff work routines remain the same or are improved
  • Connect integrates with existing ERP and other business solutions and adds value through functionality
  • Connect is printer agnostic and works with most existing hardware

Scalable Solution

  • Connect can grow with your company
  • Connect adapts to strategic directional changes

Case Studies

Connect has been successfully implemented in many organisations, bringing improvements to their document management processes, enhancing customer experience and improving the bottom line.

Connect - The UK's Trusted Business Process Automation Software site

Connect – The UK's Trusted Business Process Automation Software site